Components of the Federal e-Government Infrastructure.

The Federal e-Government Infrastructure (FIEP) allows citizens to receive public services electronically and save time on visiting offices and collecting certificates or other documents.

The key components of the FIEP:

The Unified Public Services Portal (EPGU) provides information about federal and municipal services and also allows individuals, legal entities and sole entrepreneurs to receive these services in electronic form. EPGU allows you to apply for services and attach necessary documents, to monitor the status of your applications through the ‘Personal cabinet’, to pay a state duty. EPGU is now offering more than 29,000 federal, regional and municipal public services.

Applications and submitted documents can be signed with a simple electronic signature. For each of the services offered on the portal, recipients are specified as well as the list of required documents, price and payment procedure, timeframes and results of the service provision. Relevant regulations, addresses and telephone numbers of agencies are also posted here.

EPGU provides a convenient search tool, listing the services by category and agencies providing respective services. Services and useful information are merged into so-called “life situations” to prompt the users how best to proceed, for example, in case of loss of documents or retirement. EPGU handled over 19 million applications in 2016.

The Unified Identification and Authentication System (ESIA) provides the user with a single account to access a variety of public information systems. Once registered in ESIA, the user can access any portals that use ESIA under the same login and password.

Using ESIA, about 3 thousand users per minute visit EPGU, regional public services portals and the websites of Russian Public Initiative, Federal Service for State Registration (Rosreestr), Federal Tax Service and Pension Fund or connect to Wi-Fi network in the Moscow metro.

Starting from January 1, the Unified Public Services Portal users can enjoy a decresing coefficient of 0.7 when paying state duties and a 50% discount on traffic offence penalties. By early 2018, over 4,000 information systems had been connected to the Unified Identification and Authentication System (ESIA) with the number of its registered users exceeding 65 million.

The Uniform System of Inter-Agency Electronic Interaction (SMEV) facilitates receiving government services by the citizens, transmitting most of the required information between government authorities and non-budgetary funds electronically. SMEV materialises the one-stop-shop principle that allows people to apply for a service to a respective agency and the agency personnel collect all required data from other relevant agencies and offices using SMEV.

This relieves the users from the burden of collecting necessary documents.

At the end of 2017, about 21.7 billion requests were registered in SMEV, more than 13,000 participants were connected. Among them there were authorities of federal (about 100), regional (1.6 thousand) and municipal (nearly 10 thousand) level, as well as more than 900 credit organizations.